Cleaning & Maintenance

We work directly with the most experienced housekeepers in the area to ensure your home is professionally cleaned to the highest standards. Our full-time maintenance team handles daily needs, from routine fixes to coordinating major repairs with trusted local professionals. We believe in transparency and value; therefore, small essentials like service charges for AC filters, light bulbs, remote batteries, and shower liners are handled at no charge to you—no nickel-and-diming.

Property Management

Every home is assigned a dedicated Area Manager who serves as your "eyes and ears" on the ground. Before every guest arrival, the Area Manager performs a detailed inspection to ensure the home is inviting—setting the temperature, adjusting the lighting, and opening the blinds to create a perfect first impression. We also facilitate the management of supplies and consumables, with our team available 24/7 should a guest need anything during their stay.

Listing Management

We leverage almost 10 years of local industry experience to optimize every listing, boosting visibility and ranking on major booking sites. Our approach combines tailored listing copy, professional photography, and property-specific pricing strategies. Our pricing team consists of High Desert market experts—not just AI algorithms—ensuring your home remains competitive and visible. We partner with elite local photographers who know how to tell your property's story, allowing potential guests to truly visualize their vacation before they even book. We place your home everywhere travelers are looking. By listing your property across 8+ global booking platforms, we maximize your visibility and occupancy, ensuring your investment works harder for you.

Revenue Management

We blend local market intuition with data-driven strategy to ensure your property is priced perfectly for every weekend, festival, and holiday. Our collaborative revenue management strategies are customized to meet your specific financial objectives. We analyze market demand and historical trends while leveraging our reputation to secure competitive distribution across all platforms. By using models based on real-world local experience, we maximize your revenue potential while protecting your property’s long-term value and cash flow.

Marketing Services

In a competitive market, your property needs local, industry-specific marketing that drives reservations, not just "likes." Our strategy focuses on wide marketplace distribution, digital advertising, and direct email marketing to our database of over 10,000 past guests. These integrated efforts work together as a coordinated campaign to deliver consistent, result-driven success for your portfolio.

Guest Experience

When guests stay with Hi-Desert Dwellings, they can expect a clean home, personal communication, and a warm welcome. We provide a customized digital guidebook for every stay, featuring check-in details, how-to videos, and curated local recommendations to keep guests informed and connected. In the event of an emergency, our team is available 24/7. We pride ourselves on connecting guests with the local services and people that make Joshua Tree unique.

Owner Service

At Hi-Desert Dwellings, our owners are partners, not just clients. We tailor our communication to your specific goals and ensure you always feel personally supported. From day one, you connect directly with Hi-Desert Dwellings owners, Jessie and Shanan, providing you with a direct, consistent point of contact who is deeply invested in your property’s success. Owners also have 24/7 access to a private portal to view real-time reservations and monthly reports. Additionally, we have no blackout dates—it’s your property, and we want you to enjoy it whenever you like.

Company Culture

As a family-owned and operated business for almost 10 years, we put our community first. By employing local staff and connecting guests to neighborhood businesses, we provide a personal touch that larger companies can't match. We value our relationships with neighbors; as locals ourselves, we remain available 24/7 to address any concerns and ensure our guests are respectful members of the community. While many management companies are recent arrivals to the High Desert or are backed by outside capital, we have grown organically over the last decade through word-of-mouth and proven results. Our success is fueled by the trust of our owners and the loyalty of our guests.